:root{--ew-navy: #0a1f39;--ew-orange: #cb5027;--ew-gold: #e6af2e;--ew-blue: #3c4e76;--ew-sand: #e0e2db;--ew-tan: #beb7a4;--font-sans: "DM Sans", system-ui, -apple-system, BlinkMacSystemFont, sans-serif;--font-display: "Instrument Serif", Georgia, serif;--bg-page: var(--ew-sand);--bg-elevated: #0a1f39;--bg-solid: #f4f2ea;--text-primary: #0a1f39;--text-muted: #4a5568;--text-on-navy: #e0e2db;--accent: #cb5027;--accent-soft: rgba(203, 80, 39, .14);--border: rgba(10, 31, 57, .12);--border-strong: rgba(10, 31, 57, .2);--success: #1a7f4b;--danger: #c0392b;--radius: 14px;--radius-sm: 10px;--shadow: 0 1px 2px rgba(10, 31, 57, .06), 0 10px 28px rgba(10, 31, 57, .08);--shadow-lg: 0 8px 32px rgba(10, 31, 57, .22);--ease-out: cubic-bezier(.16, 1, .3, 1);--press: .1s ease-out}*,*:before,*:after{box-sizing:border-box}html{color-scheme:light}html,body,#root{min-height:100%}body{margin:0;font-family:var(--font-sans);color:var(--text-primary);background:radial-gradient(900px 480px at 8% -8%,rgba(203,80,39,.18),transparent 52%),radial-gradient(800px 420px at 100% 0%,rgba(10,31,57,.16),transparent 48%),var(--bg-page);-webkit-font-smoothing:antialiased}a{color:inherit;text-decoration:none}button,input,textarea,select{font:inherit}.btn{display:inline-flex;align-items:center;justify-content:center;gap:.5rem;border:none;border-radius:999px;padding:.7rem 1.25rem;font-weight:600;font-size:.95rem;cursor:pointer;transition:transform var(--press),opacity var(--press),background .16s var(--ease-out);-webkit-user-select:none;user-select:none}.btn:active:not(:disabled){transform:scale(.97)}.btn:disabled{opacity:.55;cursor:not-allowed}.btn-primary{background:var(--accent);color:#fff}.btn-primary:hover:not(:disabled){filter:brightness(1.05)}.btn-secondary{background:var(--bg-solid);color:var(--text-primary);border:1px solid var(--border-strong)}.btn-ghost{background:transparent;color:var(--text-muted)}.btn-ghost:hover{color:var(--accent)}.shell{min-height:100vh;display:flex;flex-direction:column}.topbar{position:sticky;top:0;z-index:20;display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:.75rem 1.5rem;background:var(--ew-navy);border-bottom:1px solid rgba(230,175,46,.28)}.topbar-brand{display:flex;align-items:center;gap:.75rem}.topbar-brand img{height:28px;width:auto}.topbar-meta{display:flex;align-items:center;gap:.9rem;color:var(--text-on-navy);font-size:.9rem}.topbar-link{color:var(--text-on-navy);font-weight:500}.topbar-link:hover,.topbar-link.is-active{color:var(--ew-gold);text-decoration:none}.topbar .btn-ghost{color:var(--text-on-navy)}.topbar .btn-ghost:hover{color:var(--ew-gold)}.page{width:min(920px,100%);margin:0 auto;padding:2rem 1.25rem 4rem}.page-enter{animation:rise-in .42s var(--ease-out) both}@keyframes rise-in{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}@media (prefers-reduced-motion: reduce){.page-enter,.btn{animation:none!important;transition:none!important}.btn:active:not(:disabled){transform:none}}.panel{background:var(--bg-solid);border:1px solid var(--border);border-top:3px solid var(--accent);border-radius:var(--radius);box-shadow:var(--shadow);padding:1.5rem}.panel+.panel{margin-top:1rem}h1{font-family:var(--font-display);font-weight:400;font-size:clamp(1.85rem,3vw,2.35rem);letter-spacing:-.02em;margin:0 0 .35rem}h2{font-size:1.05rem;font-weight:600;margin:0 0 1rem}.lede{color:var(--text-muted);margin:0 0 1.5rem;line-height:1.5}label{display:flex;flex-direction:column;gap:.4rem;font-size:.85rem;font-weight:600;color:var(--text-muted);margin-bottom:1rem}input,textarea,select{-moz-appearance:none;appearance:none;-webkit-appearance:none;width:100%;border:1px solid rgba(10,31,57,.18);border-radius:var(--radius-sm);padding:.75rem .9rem;background-color:#fff;color:#0a1f39;color-scheme:only light;caret-color:#0a1f39;-webkit-text-fill-color:#0a1f39;transition:border-color .16s var(--ease-out),box-shadow .16s var(--ease-out)}select{background-image:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'><path fill='%230a1f39' d='M1 1l5 5 5-5'/></svg>");background-repeat:no-repeat;background-position:right .9rem center;padding-right:2.2rem}select option{background-color:#fff;color:#0a1f39}input::placeholder,textarea::placeholder{color:#5b6578;-webkit-text-fill-color:#5b6578;opacity:1}input:focus,textarea:focus,select:focus{outline:none;border-color:#cb50278c;box-shadow:0 0 0 3px var(--accent-soft);background-color:#fff}textarea{min-height:140px;resize:vertical}.field-row{display:grid;grid-template-columns:1fr 1fr;gap:1rem}@media (max-width: 640px){.field-row{grid-template-columns:1fr}}.ticket-list{list-style:none;margin:0;padding:0}.ticket-row{display:flex;align-items:flex-start;justify-content:space-between;gap:1rem;padding:1rem 0;border-bottom:1px solid var(--border);transition:background .16s var(--ease-out)}.ticket-row:first-child{padding-top:0}.ticket-row:last-child{border-bottom:none;padding-bottom:0}.ticket-row a{flex:1}.ticket-row:hover a .ticket-subject{color:var(--accent)}.ticket-id{font-size:.75rem;font-weight:600;letter-spacing:.04em;color:var(--text-muted);text-transform:uppercase}.ticket-subject{font-weight:600;margin:.2rem 0;transition:color .16s var(--ease-out)}.ticket-meta{font-size:.85rem;color:var(--text-muted)}.badge{display:inline-flex;align-items:center;padding:.2rem .55rem;border-radius:999px;font-size:.72rem;font-weight:700;letter-spacing:.02em;text-transform:uppercase}.badge-open{background:var(--success);color:#fff}.badge-closed{background:#5b65781f;color:var(--text-muted)}.badge-error{background:#c0392b1f;color:var(--danger)}.badge-question{background:#3c4e761f;color:#3c4e76}.badge-possibility{background:#e6af2e2e;color:#8a6500}.login-page{min-height:100vh;display:grid;place-items:center;padding:1.5rem;background:radial-gradient(900px 500px at 20% 0%,rgba(203,80,39,.28),transparent 50%),radial-gradient(700px 400px at 90% 100%,rgba(230,175,46,.12),transparent 45%),var(--ew-navy)}.login-card{width:min(420px,100%);background:var(--bg-solid);border:1px solid rgba(224,226,219,.18);border-radius:20px;box-shadow:var(--shadow-lg);padding:2rem 1.75rem 1.75rem;animation:rise-in .48s var(--ease-out) both}.login-card form input[type=email],.login-card form input[type=password],.login-card form input[type=text]{background:#fff;color:#0a1f39;color-scheme:light;-webkit-text-fill-color:#0a1f39}.login-logo{height:36px;width:auto;margin-bottom:1.25rem}.login-card h1{color:var(--text-primary);font-size:1.85rem;margin-bottom:.35rem}.login-page>.lede{color:var(--text-on-navy)}.dropzone{border:1.5px dashed var(--border-strong);border-radius:var(--radius-sm);padding:1.25rem;text-align:center;color:var(--text-muted);background:#ffffff8c;transition:border-color .16s var(--ease-out),background .16s var(--ease-out);cursor:pointer}.dropzone:hover,.dropzone.drag{border-color:var(--accent);background:var(--accent-soft)}.file-chips{display:flex;flex-wrap:wrap;gap:.5rem;margin-top:.75rem}.file-chip{font-size:.8rem;background:#beb7a459;color:var(--text-primary);border-radius:999px;padding:.35rem .7rem}.filters{display:flex;flex-wrap:wrap;gap:.5rem;margin-bottom:1rem}.filters select{width:auto;min-width:140px}.empty{color:var(--text-muted);text-align:center;padding:2rem 1rem}.prose{white-space:pre-wrap;line-height:1.55;margin:0}.detail-header{display:flex;flex-wrap:wrap;align-items:flex-start;justify-content:space-between;gap:1rem;margin-bottom:1.25rem}.admin-wide{width:min(1100px,100%)}